Terms of Sale and Conditions of Entry
Terms of Sale:
The following terms and conditions apply to all persons who purchase tickets to Floating Cinema. Please read them carefully.
1.0 Terms of Sale
1.1 Tickets sold by Floating Cinema are subject to the following terms and conditions:
1.2 All ticket sales are final and non-transferable. Refunds and exchanges will not be made for inadvertently booking the wrong session. Refunds will not be given for a cancellation or termination due to adverse weather conditions.
1.3 Adverse Weather: Floating Cinema is an all-weather event and is occasionally subject to adverse weather. We try to go ahead with screenings wherever possible and will only cancel in the event that is it unsafe to cruise on Sydney harbour due to high winds (gale force winds & above). In the event of rain, we will move the screening to the main deck inside the boat, which is covered.
Floating Cinema does not provide refunds on tickets in the event of a Cancellation due to Adverse Weather. If a session is cancelled due to adverse weather, tickets are automatically converted to a voucher redeemable for the same ticket type for a future session during that Floating Cinema season. You must retain your original tickets (vouchers) in order to re-use them on another night.
When a session is cancelled, customers will receive an email to the email address entered when purchasing tickets online. The email will contain instructions on how to rebook for another session.
In the event that a cancellation due to adverse weather occurs in the final week of season, and a ticket holder is unable to attend another session during that season, ticket holders are invited to contact us quoting the session to receive complimentary tickets for the following season or a refund to the face value of their tickets.
1.4 If a movie session is cancelled or terminated due to a decision by the host venue or other occurrence outside of Floating Cinema’s direct control, Floating Cinema will refund the face value of each ticket upon return to Floating Cinema of intact tickets to that session or will provide vouchers redeemable for the same ticket type for a future session during that Floating Cinema season at the venue for which the original tickets were purchased (subject to capacity). Tickets are subject to capacity and entry is not guaranteed.
1.5 If a movie session is cancelled or terminated due to mechanical breakdown Floating Cinema will refund the face value of each ticket upon return to Floating Cinema of intact tickets to that session or will provide vouchers redeemable for the same ticket type for a future session during that Floating Cinema season. Tickets are subject to capacity and entry is not guaranteed.
1.6 Staff working at Floating Cinema sites are not able to provide refunds.
1.7 Entry may be refused if tickets are damaged or defaced in any way or are not purchased from one of Floating Cinema’s authorised points of sale.
1.8 Floating Cinema reserves the right to charge patrons for the replacement of lost or damaged tickets.
1.9 Late arrival may result in non-admittance and missing the boat
1.10 GST will apply to all goods and services supplied through this site.
2.0 Privacy and access
2.2 Floating Cinema may refuse access to this web site at any time in its sole discretion.
2.3 You are aware that Floating Cinema attracts considerable media interest. By purchasing your ticket and/or attending the event you are agreeing for your name, photograph and/or footage of you to be used for promotional or advertising purposes.
3.1 Floating Cinema reserves the right to vary the terms of sale at any time. Variations become effective upon posting on the web site. By making a purchase through this site after the terms and conditions have been varied you agree to be bound by the variation.